User manuals

User manualsUser manuals are one of the resources you can download.

Available for each of the products, these detailed user manuals will give you step-by-step instructions on product operation. You will be shown how to use all the controls whether you are using board edge switches, integrated control panel, the VisionWeb web browser control, Statesman Lite PC software or one of the dedicated control panels.

You can find out more about our quick start guides below too.


Access the user manuals

User manuals are available in PDF format and are available for both the current products and the obsolete products.

To download the user manuals you will need to log into the password-protected Registered Area on this website. You need to be a member of the Registered Area.

If you are a member of the Registered Area, log into the Registered Area now. Alternatively, request a password from us to become a Registered Area member.

Enter the Registered Area

The user manuals are additionally available on a complimentary CD with all product purchases. You can also request a user manuals CD.

Access the quick start guides

Quick start guidesThere is one quick start guide currently available.

If you just want to find out how to use a PC web browser to set up and control Indigo frames fitted with frame software v4.6 and above, you don't need to log into the Registered Area. View our Indigo frames quick start guide here.

Latest user manuals - what's new?

  • New user manualsQ-Down-AG 3G and Q-Down-ATG 3G 3G/HD/SD down converters and DAs (updated 11th July 2019)
  • Safe Switch 3G and Safe Switch-L 3G 3G/HD/SD clean 2 x 2 switch (updated 11th July 2019)
  • TANDEM 320 dual audio embedder/de-embedder (updated 11th July 2019)
  • SYN 3G and SYN-A 3G 3G/HD/SD synchronisers (updated 9th July 2019)
  • TANDEM 310 audio embedder/de-embedder (updated 4th July 2019)
  • SYNNER 310 3G/HD/SD synchroniser, tracking audio delay and embedder/de-embedder (updated 27th June 2019)
  • Cleanit 3G/HD/SD profanity delay system (released 24th June 2019)
  • ADP 310 audio delay and processor (updated 19th June 2019)

Log into the Registered Area to download these user manuals - and many more.