User manuals

User manualsUser manuals are one of the resources you can download.

Available for each of the products, these detailed user manuals will give you step-by-step instructions on product operation. You will be shown how to use all the controls whether you are using board edge switches, integrated control panel, the VisionWeb web browser control, Statesman Lite PC software or one of the dedicated control panels.

You can find out more about our quick start guides below too.


Access the user manuals

User manuals are available in PDF format and are available for both the current products and the obsolete products.

To download the user manuals you will need to log into the password-protected Registered Area on this website. You need to be a member of the Registered Area.

If you are a member of the Registered Area, log into the Registered Area now. Alternatively, request a password from us to become a Registered Area member.

Enter the Registered Area

The user manuals are additionally available on a complimentary CD with all product purchases. You can also request a user manuals CD.

Access the quick start guides

Quick start guidesThere is one quick start guide currently available.

If you just want to find out how to use a PC web browser to set up and control Indigo frames fitted with frame software v4.6 and above, you don't need to log into the Registered Area. View our Indigo frames quick start guide here.

Latest user manuals - what's new?

  • New user manualsQ-Down-AG 3G and Q-Down-ATG 3G down converters – updated manual released 23rd January 2018
  • Safire 3 Xpress chroma keyer – updated manual released 22nd December 2017
  • Safire 3 chroma keyer – updated manual released 21st December 2017
  • TANDEM 320 dual audio embedder/de-embedder – updated manual released 16th November 2017
  • MultiLogo V132 and V432 three-layer logo keyers – updated manual released 27th October 2017
  • SYN 3G and SYN-A 3G synchronisers – updated manual released 23rd August 2017
  • UP-DOWN-VF 3G/HD/SD up/down/cross converters – updated manual released 23rd June 2017
  • Indigo 2AE and Indigo 2SE Coolflow 2U frames - updated manual released 15th June 2017
  • FRX 3G fibre optic to 3G/HD/SD receiver – updated manual released 23rd May 2017
  • FTX-L 3G 3G/HD/SD to fibre optic transmitter – updated manual released 19th May 2017

Log into the Registered Area to download these user manuals - and many more.