Software updates

Software updatesWelcome to our software updates page – the place to find the latest Crystal Vision software.

Here you can find out about the software available for download (SNMP MIBs, ASCII and JSON protocols, product XML files and Statesman Lite), the software you can request from Crystal Vision (the MultiLogo Control Software, the latest frame software to run VisionWeb Control and board software and firmware) and relevant documentation relating to software updates.

 

VisionWeb Control updatesAvailable in both Vision and Indigo frame systems

Request latest frame softwareVisionWeb Control is a free-of-charge way of operating the full Crystal Vision product range from a web browser and is now the company's main control software.

VisionWeb Control works by using a web browser to access a board's XML control interface, which is stored in the frame front panel.

VisionWeb is automatically available in all Vision frames and in Indigo frames which are running V5.0 software and above. Frames running V4.7 Indigo software or later can be updated to full VisionWeb control of all products. If you're running earlier versions of the Indigo frame front panel software, our customer support team can perform a software update feasibility analysis on request.

Sometimes we introduce new product XML files and update existing ones. The product XML files were last updated on 1st April 2021. If you want to get the latest product XML files into your current frame, you will need to update the full frame software.

The Indigo frame software is currently at version 5.11, which was released on 28th April 2021. The Vision frame software is currently at version 1.15, which released on 10th May 2021.

If you would like to upgrade to the latest version of the Indigo or Vision frame software, please contact our support team and provide them with the following information: the frame serial number, the frame software version and the name and software version of ALL the boards housed within the frame.

Indigo users wishing to access the latest features on the VisionPanel hardware control panel should also upgrade to at least Version 5.8 of the Indigo frame software.

The interactive VisionWeb GUIs are available on this website, with this demo version of VisionWeb being the most convenient way for you to explore the control options for every board.

Statesman Lite PC control software updatesAvailable in Indigo frame system only

Statesman Lite is no longer supported but remains functional for existing users. Statesman Lite is Crystal Vision's universal PC control software which allows control and status monitoring of the Indigo remote-enabled boards from any PC on a network via Ethernet. Statesman Lite only works with the Indigo frame system, and cannot be used to control cards from the Vision frame system. The following Statesman software downloads are available...

Statesman Lite

Download Statesman LiteTo use the free Statesman Lite you simply need to install the software.

The current version of Statesman Lite is 4.61 which was released on 8th July 2016.

Before installing the software, remove any previous versions of Statesman including the installation folder and old settings.

Statesman Lite Product GUIs

Download latest Statesman product GUIsYou can download the latest Statesman product GUIs, and then follow the instructions below to install the GUIs into your current version of Statesman Lite. The current version of the Statesman GUIs is 4_61_14013 which was released on 8th July 2016. If you are using Statesman Lite to control the Safire 3 chroma keyer, please continue to use the 4_51_9233 GUI file from 17th July 2013 instead.

To install the Statesman product GUIs...

  • Download and save the .sql product GUI file to your PC
  • Open Statesman or Statesman Lite
  • Click on Data > Update Control Panel Data
  • Click the Use Local File Button
  • Navigate to the sql product GUI file, and click Yes when asked if you want to do the update
  • Restart Statesman or Statesman Lite once the update is complete

Full Statesman discontinued

Crystal Vision is no longer selling the full paid-for version of Statesman (part number ST4DONGLEUSB02) and there will be no further development. We will continue to provide product GUI updates, licence codes and dongles to allow existing Statesman users to install the current or previous versions of the full Statesman software. Please contact our support team if you have any questions.

SNMP updatesAvailable in both Vision and Indigo frame systems

Download the SNMP MIBsSNMP monitoring and control is available for Crystal Vision's remote-enabled boards. Each board has its own MIB for both monitoring and control.

Available in one zip file, the latest MIBs build is 18778 (released 1st April 2021) which added the MIBs for the M-SAFESWITCH-2 and M-SAFESWITCH-2L IP/SDI routing switches.

Our SNMP MIBs guide clarifies which MIB files are used for which products.

The latest MIBs are available for download from the Registered Area on this website. To download the MIBs and the SNMP MIBs guide you will need your Registered Area username and password.

Protocols and XML filesAvailable in both Vision and Indigo frame systems

Download the protocols and XML filesIt's really convenient to put Crystal Vision products into a universal control system, using our ASCII and JSON protocols.

ASCII allows straightforward control from external control systems with limited programmability, such as automation systems and button boxes. HTTP/JSON is a standard protocol and is aimed at those who want to implement their own web-based control.

If you want to use these protocols, our product XML files will provide detailed information on the controls available for each board.

To download the ASCII and JSON protocols and product XML files you will need your Registered Area username and password.

The ASCII and JSON protocols were last updated on 8th May 2017, while the product XML files were last updated on 1st April 2021.

MultiLogo Control Software updatesAvailable in Indigo frame system only

Request latest MultiLogo Control SoftwareThe MultiLogo Control Software is designed for controlling the MultiLogo logo keyers and the Clip N Key clip and sting stores. This free software is included on a CD with all purchases of MultiLogo and Clip N Key.

The latest version of the MultiLogo Control Software is 1.72 which was released on 18th May 2015 to accompany the new V1.72 board software for the MultiLogo logo keyer.

If you would like to upgrade to the latest version of the MultiLogo Control Software, please contact our support team.

Find out more about the MultiLogo Control Software.

Board software and firmware updatesAvailable in both Vision and Indigo frame systems

Request latest board software and firmwareHaving the latest firmware and software for your Crystal Vision boards often means you’ll get optimum performance from them.

The latest board software and firmware is available from our customer support team on request.

The Product Software and Firmware Version document will tell you if it is worth upgrading the software or firmware on your Crystal Vision board. The document is available for download from the Registered Area on this website. To view the document you will need your Registered Area username and password. The document was last updated on 10th May 2021 with information about the new software for the Vision frame.

Documentation relating to software updatesAvailable in both Vision and Indigo frame systems

Product software and firmware version documentProduct Software and Firmware Version document

Get optimum performance from your Crystal Vision products by viewing our Product Software and Firmware Version document – it will tell you whether it is worth upgrading your board’s software or firmware. This document was last updated on 10th May 2021 with information about the new software for for the Vision frame.

The document is available for download from the Registered Area on this website. To view the document you will need your Registered Area username and password.